Frequently asked questions.


1. What is Lola by Escape the Ordinary Collection?

Lola is a stunning property offered by Escape the Ordinary Collection. It provides a luxurious and comfortable accommodation option for travelers seeking a memorable Melbourne experience.

2. Where is Lola located?

Lola is conveniently situated within Melbourne's vibrant city centre, offering easy access to popular attractions, restaurants, transport hub and cultural experiences

3. What kind of accommodation does Lola offer?

Lola provides a self-contained apartment-style accommodation, perfect for couples, families, or small groups. There are 2 bedrooms(3 beds and 1 bathroom)

4. What amenities are included at Lola?

Guests at Lola enjoy a range of amenities, including a fully equipped kitchen, comfortable living space, modern bathroom facilities, laundry facilities, Wi-Fi, free parking, private balcony, onsite gym and sauna.

5. Does Lola offer parking?

Free onsite parking for one vehicle. The clearance is 2.1m

6. What is the cancellation policy for reservations at Lola?

Our cancellation policy is clearly outlined during the booking process of your preferred booking platform (Airbnb, Booking.com or VRBO).

7. How can I make a reservation at Lola?

Reservations for Lola can be made conveniently through our website using the link to  Airbnb. Alternatively you can book via: Booking.com or VRBO.

8. What are the check-in and check-out times at Lola?

Standard check-in time is 3pm and check-out time is 10am. Early check-in or late check-out may be available upon request and subject to availability.

9. Are pets allowed at Lola?

While we understand pets are cherished members of the family, Lola is currently unable to accommodate furry companions. This decision allows us to maintain a comfortable and allergen-free environment for all our guests.

10. What are some things to do near Lola?

Lola's central location puts you within easy reach of Melbourne's best attractions. Explore the vibrant laneways, world-class museums, stunning gardens, and a plethora of dining options, all just a short stroll or tram ride away.

11. How do I contact my host?

Patricia is available 24/7 and may be contacted on 0421 334 270. It would be her greatest pleasure to assist in any way.